We are lifting the world.
Products
Transfer Carts SPMT Hydraulic Platform Transporters Metallurgical Vehicles Overhead and Gantry Cranes Straddle Carriers Mobile Boat Hoist Sheet Metal Storage and Production Automation Long Material and Sheet Metal Storage Systems
Industries
Products by industry
Company
About Us After-Sales
Media
Catalogs Photo Gallery Case Studies News Blog
Contact
Contact Request a Quote

After-Sales

You are not alone when something goes wrong.

24 saatResponse time — remote diagnosis and resolution first
48 saatOn-site team for faults that cannot be fixed remotely
YerelInstallation, maintenance and spare parts coordinated in Türkiye
Our services

From installation to maintenance, for the whole life of the equipment.

The same team remains responsible after the equipment is delivered.

01

Installation and commissioning

Your equipment is installed and tested on site by a specialist team and handed over in working order.

02

Operator training

On-site training for operators and maintenance staff on operation, safety and daily checks.

03

Periodic maintenance

Periodic maintenance following the manufacturer's plan protects the equipment's service life and safety.

04

Spare parts

Supply of genuine spare parts is coordinated, with stock planning for critical parts.

05

Remote technical support

When a fault is reported, remote diagnosis and resolution come first; on-site intervention if needed.

06

Factory acceptance test (FAT)

The equipment is tested at the manufacturer's factory before shipment and approved with an acceptance report.

Service request

For a fault, maintenance or spare parts request, message us on WhatsApp or by email. Including the equipment model and serial number speeds up the process.

Quote

Get your quote in two ways

If you are not sure which product you need, the quote assistant recommends the right model with a few questions. You can leave dimensions you do not know blank; we will complete them together during the site survey.